Patient FAQ in Georgetown & North Austin, TX
Find practical answers about choosing an office, scheduling care, and discussing costs before your next dental appointment.
Start with the detail that affects your visit
Check your office address and appointment confirmation before traveling. Both locations offer ground-floor access and on-site parking. If you need a particular accommodation or have a question about arrival, contact the team in advance.
For treatment-specific answers, use the service pages or bring your questions to an examination. An online explanation cannot determine which procedure is appropriate for your teeth, gums, and health history.
Common planning topics
Office and provider
Both doctors practice at both locations. Ask about availability when scheduling; a preferred office does not establish a fixed doctor-by-day schedule.
Appointments and changes
Use the scheduling link or call the office. For an existing appointment, contact the team promptly about changes and confirm any instructions that apply.
Insurance and estimates
Provide your plan details and request a written estimate for proposed treatment. Ask how benefits, exclusions, and patient responsibility apply to your individual plan.
Comfort and preparation
Mention interest in sedation before treatment day. The clinical team must assess suitability and explain any preparation, escort, or recovery requirements for your plan.
Bring these questions to your consultation
Why this treatment?
Ask what the examination found and which reasonable alternatives exist. The recommendation should explain what the procedure is intended to address.
What happens next?
Clarify the number of visits, any temporary treatment, and follow-up. Same-day technology does not make every case suitable for completion in one visit.
What care remains?
Ask how to clean and maintain a new restoration or appliance and which changes should prompt a call before your next scheduled examination.
A practice serving both communities
Hammons Family Dental welcomes patients in Georgetown, North Austin, and nearby Central Texas communities. Choose the office that fits the appointment and follow-up you need, then confirm availability with the team. Georgetown closes Friday through Sunday. North Austin is open Friday from 8:00am to 5:00pm and closes on weekends. Neither office's schedule should be treated as round-the-clock emergency coverage.
Hammons Family Dental is privately owned and veteran-led. Meet Dr. Travis Hammons and Dr. Paras Jain before your visit.
Plan your visit to either office
The $129 New Patient Experience is available at Hammons Family Dental. Ask how the offer applies to your first visit and discuss treatment costs separately. CareCredit, Cherry, Prosper, and an in-house dental plan are available; review our financial options with the team.
Hammons Family Dental — Georgetown
1502 Blue Ridge Dr., Suite 101Georgetown, TX 78626(512) 713-1101
Mon–Thu 7:00am–6:00pm · Closed Friday–Sunday
Schedule nowHammons Family Dental — North Austin
10740 Research Blvd., Suite 125Austin, TX 78759(512) 795-9960
Mon–Thu 7:00am–6:00pm · Fri 8:00am–5:00pm · Closed Saturday–Sunday
Schedule nowQuestions about care in Georgetown & North Austin
Can I request Dr. Hammons or Dr. Jain at either office?
Yes, you can tell the team your provider preference when scheduling. Both doctors see patients in Georgetown and North Austin, but availability varies. Confirm the dentist and location for each appointment rather than assuming the same provider is always present on a particular day or for every future visit.
Does Hammons accept my dental insurance?
Contact the practice with your specific plan information to confirm the relevant arrangements and benefits. Coverage varies by plan and procedure, and an estimate is not a guarantee of payment. Ask about exclusions, remaining benefits, and your expected responsibility before treatment so financial questions can be addressed individually.
What options are available for paying for treatment?
Hammons Family Dental offers CareCredit, Cherry, Prosper, and an in-house dental plan. Ask the team which arrangements apply to your proposed care and review the terms, eligibility, and responsibilities before choosing. A written treatment estimate can help you compare timing and payment options without assuming that financing approval is automatic.
Which office is open on Friday, and what about urgent care?
North Austin is open Friday from 8:00am to 5:00pm; Georgetown is closed Friday through Sunday. Call the open office for an urgent dental concern. Emergency time is reserved on open days, and in most cases same-day assessment is available, but the team must confirm the appointment and appropriate next step.
Can I use the $129 offer for every kind of dental treatment?
No. The $129 New Patient Experience is an introductory offer, and its eligibility and inclusions should be confirmed with the team. Additional treatment needs are assessed and discussed separately. Ask how the offer applies to your visit and insurance circumstances rather than assuming it covers every procedure recommended after examination.
Get answers about your visit in Georgetown & North Austin
Contact the team to confirm your office, appointment needs, and any questions that depend on your individual care plan.
Schedule now